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Here is a sampling of recent and innovative
studies and initiatives by business groups and by labor and partnerships
to ease the work-family bind:
Business Initiatives
Labor-Management Partnerships
Business Initiatives
The companies featured in Juggling
Work and Family Baxter International, Hewlett Packard,
Marriott and the Greater New York Hospital Association -- are far
from being alone in recognizing the need to address the tensions
that exist between work and home life. Many companies are beginning
to realize that ignoring the stress between work and family is not
only bad for their employees, its bad for business.
Boston Bar Association
The legal profession, and private law firms
in particular, are on a collision course with lawyer's family needs,
according to the Boston Bar Association's 1999 report, "Facing
the Grail". Market competition has lead to increased focus
on the bottom line as a measurement of success, creating a workplace
culture in which "getting ahead" is equated with dedicating
one's self to the firm at any hour of the day, seven days a week
when necessary, at the ongoing expense of family relationships.
The BBA report followed a ten-month study conducted by the BBA Task
Force on Professional Challenges and Family Needs (now called the
Task Force on Work-Life Balance) and urges law firms to take prompt
remedial action.
According to the findings, 43% of associates
leave their firms within three years and attrition rates are even
higher for women and minorities. Since associates do not provide
a financial return on their firms investment in them until
their fourth year, this results in a significant business expense.
With women making up nearly half of all law school graduates, firms
cannot afford to lose this segment of their workforce. Many private
practices now offer reduced hours and flexible parental leaves,
however the prevailing 'culture of success', which demands excessive
hours and 24x7 availability, is a significant barrier to the implementation
of these policies.
As a result of the widespread attention
"Facing the Grail" received, the BBA task force developed
a plan to help bring about a commitment to work-life balance in
the legal profession. One initiative has been to assist Managing
Partners at 21 of the largest law firms in Massachusetts to evaluate
their work-life programs and to institute more responsive strategies.
Each of the Managing Partners has agreed to implement at least one
new work-life practice in their firm such as job-sharing, part-time,
or establishing work teams which will allow lawyers greater flexibility
with balancing work and family.
For more information, check out www.bostonbar.org/workfamilychallenges.htm
or contact: Nancer Ballard at Boston Bar Association, 16 Beacon
Street, Boston MA 02108
Phone: 617-426-0615
Women's Bar Association of Massachusetts
"More Than Part-Time", a study conducted
in 2000 by the Women's Bar Association of Massachusetts, highlights
the impact of part-time work arrangements on the retention, recruitment
and success of women attorneys in law firms. Though ninety percent
of law firms have some type of official part-time policy, only four
to five percent of lawyers work reduced hours, according to the
report. Many lawyers believe that working reduced hours is "detrimental
to one's career." The impact of a firm's policies and attitudes
on part-time work extends far beyond those who have a reduced-hours
arrangement. The vast majority of women who leave their firm do
so because of the way part-time policies are implemented. They leave
to work for employers who they perceive to be more family-friendly.
For more information, check out www.womensbar.org/WBA/PartTimeReport.htm
or contact Judy V. Goldfarb, Executive Director; Bar Association
of Massachusetts, 6 Beacon St. Suite 915, Boston MA 02108
Phone: 617-973-6666
Corporate Voices
Marriott International, led by their Vice President
for Diversity and Workplace Effectiveness, Donna Klein, spearheaded
the launching of Corporate Voices in April 2001 to promote a public
dialogue on contemporary work-family issues. Specifically, the coalition
seeks to bridge the gap between corporations and policymakers through
links to academic research, advocacy groups, and state and federal
policymakers. Companies like Verizon, IBM, Merrill Lynch and AOL
Time Warner have banded together to find common ground and help
policy-makers understand the challenges that businesses face on
childcare, eldercare, family leave and workplace flexibility. Specific
areas of dialogue include: changes to Family and Medical Leave Act,
the Earned Income Tax Credit, tax incentives for corporate investment
and the availability of all-day Kindergarten or Pre-K.
For more information, contact Donna Klein, Executive
Director, VP Workforce Effectiveness, Marriott International Incorporated,
1 Marriott Drive , Dept. 935.12, Washington, DC 20058;
Phone: 301-380-6856
The Employer Group
The Employer Group is a consortium of companies
with a significant entry-level, low-wage or hourly employee base,
which meet to exchange experience, ideas and best practices. The
members realize how important this segment of the workforce is to
the bottom line at their companies. The group has met with key representatives
from the Domestic Policy Council of the White House, the National
Governor's Association, the U.S. Child Care Bureau, the U.S. Department
of Justice, Immigration and Naturalization Service, the U.S. Census
Bureau and congressional staff in D.C. to discuss the issues particular
to their segment of the workforce and learn about public policies
that affect their employees.
Utilizing the expertise and information of researchers
and policymakers, the Employer Group looks at ways to address the
changing demographics and the needs of the growing immigrant population
in an effort to attract and retain their workforce. These companies
have learned that work-life policies are often a key factor in the
equation. Developing flexible work arrangements, assessing child
care needs and solutions, and understanding the Earned Income Tax
Credit (EITC) are among the critical issues this group addresses.
Members of The Employer Group include Aetna Inc., ConAgra, Dress
Barn, Federated Department Stores, Hyatt Hotel Corporation, Marriott
International, Sears Roebuck & Company, and Target Stores.
For more information contact: Kelly Sakai
Phone: 212.465.2044;
Email: ksakai@familiesandwork.org
Work and Family Roundtable
The Center for Work and Family at Boston College
has developed two unique corporate membership associations: The
National Work and Family Roundtable and the New England Work &
Family Association (NEWFA). These partnerships not only create a
valuable opportunity for corporate leaders to convene and explore
the common challenges associated with addressing the work-life strategies
for their companies, but they also provide a "sounding board"
to ensure that the Center's research responds to the needs of the
workplace.
Workplace flexibility and elder care issues are
at the top of the agenda for the Work and Family Roundtable, a national
membership organization of approximately 50 employers, many of whom
have been meeting together for a decade to address the needs of
the changing workforce. Academics and consultants work with the
group to address these challenges and provide new ideas that offer
a return on investment. The Roundtable provides the leadership to
shape corporate and public responses to the demands of the workplace,
family, home, and community in order to enhance employee effectiveness.
For more information, check out: www.bc.edu/bc_org/avp/csom/cwf/center/
or contact: Beth Fredericks at Boston College Center for Work &
Family, 140 Commonwealth Ave., Chestnut Hill, MA 02467
Phone: 617-552-0204
Email: frederib@bc.edu
Work-life Leadership Council of the Conference Board
Employee stress has been linked to rising health
care claims and costs. The Work-life Leadership Council has taken
an in-depth look at what can be done to make a difference to the
bottom line and to employees health and well-being through
work redesign and stress reduction practices. The council, which
meets twice a year, has been a catalyst within the business community,
focusing on the well-being of individuals, families and communities
as essential to long-term workplace success. Since its formation
in 1983, the council has identified emerging issues in the work-family
field and has helped to shape and communicate appropriate business
responses.
For more information, check out: www.conferenceboard.org/search/dcouncil.cfm?councilsid=589
or contact: Erica N. Sanders at The Conference Board, 845 Third
Avenue, New York NY 10022-6679; Phone: 212-339-0484
E-mail: erica.sanders@conference-board.org
Labor-Management Partnerships
Several labor unions, among them, SEIU/Local
1199s childcare fund, which
is profiled in Juggling Work and Family, have mounted
collaborative efforts with management to help ease the burden on
working families. Unions and employers have come up with successful
solutions that increase productivity and profits and benefit working
families. Communications Workers of America (CWA), the International
Brotherhood of Electrical Workers (IBEW) and Telephone Companies.
The management of some of the nations top
phone companies has joined with the Communications Workers of America
(CWA) and the International Brotherhood of Electrical Workers (IBEW)
to create family leave programs and child and elder care projects.
Benefits vary at different sites but include 12-month maternity
leave with an option of returning to work on a reduced schedule,
family care leave for health emergencies, childcare referral services,
and a Dependent Care Assistance Program.
At BellSouth Telecommunications, CWA members enjoy
flexible start and stop times as long as they are present during
a core period of the day. Bell Atlantic offers employees on-site
child care for children who are on school holiday.
Hotel Employees and Restaurant Employees International
Union (HERE), Local 2 and the San Francisco Multi-Employer Group
HERE took a more direct approach to a business/labor
partnership. By illustrating the direct link between absenteeism
and employees work-family juggling act, they persuaded 37
other San Francisco area hotels to create family-friendly policies.
The resulting partnership led to the establishment of the 2/Hospitality
Industry Child and Elder Care Fund in 1994. A joint labor/management
committee oversees the fund. The fund provides subsidies to union
members for childcare, youth programs and eldercare based on need.
Since the fund started, employers have reported a decrease in absenteeism
and efficiency has increased.
Employers also grant union members Paid Time Off
(PTO), a combination of sick and personal leave separate from their
vacation time, which can also be used for caring for a sick family
member. Union members can also claim up to $150 per month for non-reimbursed
expenses related to care for a spouse, parent, grandparent or domestic
partner.
SEIU/Local 1199 and New York Hospitals
It was a rumble of complaints about child care
from hospital workers that led to a unique partnership between their
union - SEIU/Local 1199
- and New York Citys hospitals. Frustrated with the lack of
affordable, available childcare in an industry where the rank and
file work odd hours at night or on weekends and often cannot leave
at the end of their shift because of medical emergencies, the union
requested money for an employee child care fund. Now management
as well as labor touts the childcare fund as a great innovation.
Today the fund receives $10 million annually in employer contributions,
which support about 7,000 children a year. Union members receive
subsidies for infant day care, after school and Saturday programs
for school age kids, summer camp, and college prep classes for teens
at New York University.
UAW and Ford Motor Company
In the auto industry, UAW and Ford have led the
way in providing vital services to working families, including childcare,
after-school programs, continuing education and access to volunteer
networks. UAW members who take family and/or medical leave continue
to receive their health benefits while they are on leave. The 1999
contract negotiations between the union and Ford management resulted
in the creation of thirteen new, 24-hour childcare facilities for
UAW members. Before and after school programs for children and teens
as well as education classes for adults are another benefit of the
UAW-Ford partnership. In addition the groups have created a program
to link their members with selected childcare providers. The union
also gives those providers professional training and assistance
in upgrading their childcare services, which benefits their members
and the entire community.
UAW and General Motors Corporation
In another example of one of the big three automakers
partnering with the UAW, these two groups have formed a joint task
force of union and management representatives and developed the
Elder Care Response Line, a resource and referral program for workers
with elder care concerns. The hotline provides members with access
to qualified case managers 24 hours a day. A Homework Hotline
is also available for young people who have homework questions when
their parents are at work.
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